Monthly Archives: September 2006

LPGA & Women’s Golf: Deservers More Respect

OK, it is time to talk about the ladies of golf, and YES, and the LPGA Tour deserves more respect from the male golfing sector and needs to be brought back into the limelight of being seen on TV as much as the men’s tour. Now that I have got my position on my support of the women’s golf out of the way, let’s move on, or above, the issue.

I would say that 80% of my golf is played with women who love golf just as much, if not more, than men. And, YES, they can and some do regularly, play better than I. Most of the women I play with are amateurs but they take the game very, very seriously and deserve the same respect I golf as the women professionals.

But today, I want to write about the women who have taken on the daunting task of being a Professional Golfer and those who play on the LPGA. I know a few and I have played with a few of the local women golf professional and I hope that I get to meet more and play with more of them. Thee are many reason why I enjoy playing with them and the least of which is because unlike the men professionals I know and play with, the women professionals play form the same tees I do, the Middle tees (not the forward tee)…which makes visiting and talking during the round a little easier and keeps me for getting a nose bleed from standing way back on the tips where my men professional friends tee it up.

It is really incredible how well the women professionals I know and the women on the LPGA play. From my beginnings of playing golf avidly some 15 years ago I have respected their skill of the game. And seriousness…guys, Tiger may have the stalking stare as he perfectly demonstrated when he watched his nine iron settle to the bottom of the lake while finishing his final match at the Ryder Cup, but have you seen Karrie Webb’s concentration on the course. I would ask if you have seen her eyes when she is standing at 100 yards in the middle of the fairway starring at the pin, but since she wears those cool looking sunglasses, not many people have gotten to see if she too has the stare of determination.

We can only assume Karrie does have a serious stare since she outstanding performance this year truly makes her the LPGA Player of the Year in my book. What an incredible performance this year and I was a supporter of Karrier every since she hit the seen and even when she was not playing as well as she is now….AND, because I respect ANY women who can hammer 280 yards drive with a Titleist Driver as Karrie did when she was sponsored by Titleist. (Now I got my shameless plug in for my favorite golf manufacturer, maybe they will want to be my sponsor)

There are hundreds of others of the members or the LPGA Tour I will write about over time. Karrie is just one. I love to watch Michelle McGann, a seasoned vet that has struggled over the past few years, But I root for because of what she is dealing with health wise… yes, I like the underdogs…Se Ri Pak, I like to see her smile now and coming back so strong with a new attitude. And the rookies, I am keeping an eye on… I am sure we will see them kicking it up a notch soon. And I can only hope that Michelle Wie will take some time off and enjoy her youth. Life is a long road and missing being a kid will come back to haunt ya when you get older.

The women professionals I have had the pleasure of playing with are just as serious at Karrie Webb which putting all of he amateurs and professional women together makes me feel that women can focus better than the men. But, I am not here to debate who is better, the women or the men, I am here to write about women needing to be respected for their ability to play the game and play it well.

So, what is it that I like about the way women play and why do I feel they need the same respect as men players. Well, other than all of them dress better that the men, and they are not all consumed in how many beers they can drink or how far they can flip a cigar butt, I like their swings. Yes, I like the way they represent GOLF and he mechanics of golf. They all seem to set their goal on every swing to finish the seeing no matter if it was a bad swing or not.

And Women display a consistent style and profession image, even in the amateur ranks, that is good for Golf. And that to me is why I respect what the women are doing for golf. Bringing back a clean image is what I support, and not the over the top fashions that the young members of the LPGA are being paid to wear.

All of the women professionals I have had the pleasure to play with and watch have a perfect tempo in their swing. (Now, I know I have lost most non-golfers who are still reading so for you, Tempo is the pace of the swing of the club.) To me, the tempo has a lot to do with the ability to make solid contact.

Kathy Farrer, a LPGA member and who was part of the founding group of the LPGA, who is a very close friend, told me during one of my rounds of golf with her, she said “you can get just as much distance out of a slower swing speed if you catch the ball square in the clubface as you would if you had a greater swing speed and caught the ball off center. The chances of hitting the ‘sweet spot’ of the club face with a higher swing speed is far less than if you just slowed down, and concentrated on hitting the back side of the ball with center of the club face.” And Kathy not only tells ya, she shows ya…again, gaining my respect (and also another women who can hammer a Titleist Driver…hint, hint..)

My friend Leah Berst, teaching professional here in Dallas for over 20 years and who I have had the privilege of taking a lesson from, told me, she said “the reason women swing the club fluidly and with a seemingly slower tempo is that their flexibility is greater and what is seen as a slower tempo is actually a longer swing” . And she is absolutely correct and since then I look at that particular portion of the swing and the women professionals do produce a larger swing arch when they hit the ball.

These are just a couple of examples from a couple of the ladies who are out there teaching golf and there literally thousands of other women who are all leading the way for more women to get out and learn this wonderful game of a lifetime.

I have a wonderful opportunity of getting to play with my wife and my daughter for the rest of my life. That is just one perk of learning to play golf as it truly is the only sport that you can play for the rest of your life and getting to play with your wife is special for me and I am sure to others true men like me who support women’s golf.

Professional, supporting women’s golf is among one of the most important things of what I do and whatever door I can help knock down for the women that is in the way of them being respected for their ability to play golf, they can count on me to help.

So, lets show the women the respect they are due, lets get the LPGA Tour back in the limelight of golf so more men and women can watch the women professionals play golf as much as we get to see the men and lets all tee it up and have some fun on the golf course together.

Let me know how I can help.

 

Scot Duke, President of Innovative Business Golf Solutions, provides over 31 years of corporate management experience to helping small businesses improve their marketing strategies. As author of: How To Play Business Golf, Mr. Duke outlines the steps to sucessfully using golf as a business tool. To learn more about Mr. Duke, IBGS or to purchase How To Play Business Golf visit http://www.innovativebusinessgolf.com

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The Future of Golf Needs Help (Podcast)

The Future of Golf Needs Help (Podcast) PGALPGA

One of the benefits of living on a golf course is that you do get to watch a lot of golf…good and bad, and some that is really bad. But this morning was different.

Because this morning the future of golf paraded by my house and I liked what I saw. I am hoping I have not seen the last parade of the future of golf.

I am fortunate to have several members of the PGA & LPGA as personal friends. These relationships have provided me with a different look at the profession of golf. And I have developed a heightened respect for what these young men and women are going through to become a member of the PGA.

What was taking place on the golf course I live on was the periodic PAT (Players Ability Test) the PGA produces to test the new candidates for membership into the PGA apprentice program. Like in most memberships there are minimum requirements that have to be met and in the PGA there is are minimum playing skills each candidate has to have to become a member.

And from what I saw of the dozens of players I watched taking their test of 36 holes of golf, they take it pretty seriously. There were men and women from all walks of life all decked out in their favorite and stylish golf apparel playing every shot like it was their very last shot. And I am sure in some cases it could actually be their last shot. The intensity was there and so where the smiles.

But I am worried that these kids are not truly aware that the profession they are testing for is somewhat of a bitter sweet career. Yes, they are going after their dream of being a member of the PGA. Their heads are full of thoughts of getting to playing golf all day for a living. When in fact playing golf is probably what they will do the least.

These men and women will go through what could take three years of working in every aspect of golf professional’s duties. Everything from learning how to re-gripping clubs to folding every shirt on display in the Pro-Shop a thousand times.. Or, getting the repeated opportunity of jockeying golf carts all in a line for a golf outing or to giving golf lessons. And they do this Six days a week, up to 10 hours each day…non-stop. If they are lucky, they may get to play golf on their day off. And they do all of this for an annual salary that would equal the price of a Hyundai car. I would say that is not a real good investment in the future of the game of golf.

Yes, if they continue to work their way through the program, finish their apprenticeship and pass their test they will then become a Class ‘A’ professional making them eligible for a Head Professional position. Which in most cases has an annual starting salary of less than $50K a year. Kind of astonishing isn’t it..

So, you ask, where is the money in the golf profession?

As most of us see, the pay out on the Playing Tour seems to be pretty good, so we can see that there is some money in that portion of the profession, but there are only a few hundred openings on the player’s tour.

So, what about the thousands of other members of the PGA who are just as well trained, if not better, on working in the rest of the golf profession? Well, they are all vying for the few thousand positions at golf facilities where the value of a PGA members training is truly appreciated.

These are the people you and I deal with and without them , well, I don’t want to think what playing golf would be like with out these people who are trained in every need anyone playing golf will have.

Why are there not more opportunities for these kids to live their dream of being a member of the PGA and provide golfers with professionally trained services?

Well, the managing of golf at many facilities has changed. No longer are many of he golf facilities in this country are managed by PGA professionals. What has taken place at most golf facilities is they are owned, managed and operated by a golf management group that runs the golf as if it was a retail outlet store. These golf course management groups provide for the very basics and feel they have no need for the overall training the PGA members have been provide and replace that expertise with someone who is more or less a clerical employee..

Now I can’t say for sure since I have not worked for one of these firms, but from all indications it looks to me that these golf management companies see little importance in using the training of the PGA members to oversee the golf that is played at these facilities. These firms see their need covered by hiring someone to just run the cash register and make sure the tee times are scheduled. Anything outside of that, like customer service or technical golf support is deemed not profitable so it really doesn’t matter and is not provided.

So, what is in store for the future of golf? Well, if there is not a way for these kids who sweated out their PAT this afternoon to make a descent living from being a professional golfer then we can kiss the game of golf as we know it good bye.

These men and women are the future of golf and will be the next generation of professionals, club managers and golf instructors. If they can’t make enough money to provide for a family from being a club professional then they are going to have to find something else that will.

Where does that leave me and you? Or more importantly where does that leave the golf industry? Well, simply put, first we will not have anyone who knows how to teach the game of golf. So eventually there will be no new golfers to enter the game to keep it going for the next generation and feed the golf equipment industry. With no golfer buying equipment the manufacturers of golf equipment will pull back. And as a result, golfers will lose interest in the game and leave the game forever.

The golf industry will be without anyone who knows how to organize a golf event, of how to explain how the golf swing affects a golfer ability to correctly hitting a golf ball with a golf club. There will be nobody to help sale the ever changing golf equipment.

In the private club sector, the Golfers will lose any respect they had from the clubs who use golf management groups to run the golf portion of the club. The members will tire quickly of coming in to the pro-shop and seeing the golf shop staff playing video games or horsing around like they worked at the pizza joint. So, they quit their country club membership and interrupting the economy of the club, forcing it to make even more budget cuts which ultimately effect the service to the members and the club dies a slow death.

Yes, that will be what we can expect if these smiling young people who paraded by my house this morning are not able to afford to make their dream come true.

What is the solution? It is not clear. Skeptics say that if the salaries of the PGA professionals apprentices where brought up to their true scale of what they are providing the industry it would force an increase in the cost of golf that will push playing golf of reach for most golfers. But would it? Well, I would have to look at the books of a facility that feels they need to do that in order to believe it would. It may call for a small increase, And if that was a fact, I know that one of smartly trained PGA professional could find a way to over come the impact of the increase has on the golfers of a facility.

The rebuttal to an increase of cost driving people away form golf could be made by allowing PGA members to use their training and find solutions that off set the need for cost increase or justifies the increase. Simple things like providing more no-cost services to substantiate the increase. In the public section of the golf industry let the golf professional use their entrepreneurial training to add more value to playing golf at the facility. I know they can do it.

In the private sector let the golf professional use their customer service training to substantiate the increase in any costs. One solution I can offer is to let the PGA member be available to play golf with the members. How valuable is that. Each person gets an on course lesson and each professional gets to do what they like to do…play golf. Of course that is just one solution. I am sure there are many. And I could see me paying more to get that honored opportunity…

So for me, I would like to see the parade of new golf professionals continue outside my backdoor and I want to see golf grow prosperous for the members of the PGA.

And most of all, I want to help.

So, there you have it. It will take all of the people who play golf to make the change that is needed to keep golf going for the future generations of golfers and it will take the PGA and LPGA members to manage it effectively. Until a solution can be found I ask you take the time to thank each of the members of the PGA and LPGA who help you enjoy the game of golf and for taking the time to keeping the game of golf around and thank them again for remaining in the industry so they can help all of us.

Scot Duke, President of Innovative Business Golf Solutions, provides over 31 years of corporate management experience to helping small businesses improve their marketing strategies. As author of: How To Play Business Golf, Mr. Duke outlines the steps to sucessfully using golf as a business tool. To learn more about Mr. Duke, IBGS or to purchase How To Play Business Golf visit www.innovativebusinessgolf.com

 

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Making Golf Work in Business (Podcast)

Making Golf Work in Business (Podcast)

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My days are getting filled with meetings with people wanting to know more about my book and seminars. And I get a lot of questions from golfers who say they have tried the ‘Golf Thing and could get it to work’ and ‘what do you have to offer that I have not tried?’

This question and others similar to it are fun to me because it provides me an opportunity to find out what others are attempting to do with golf. And usually after turning the question around and asking ‘what are you doing?’ I find out quickly that the problem with people not understanding how to play Business Golf is greater than I originally thought.

Two years ago when I started investigating how golf is being used by business people I found about an 80% to 90% failure rate among the golfers I interviewed or watched as they attempted to play golf with a client. Now I have more data and it is up in the mid 90% range on business people making a good day bad by trying to use golf as a sales tool.

Now, I am sure back in the day, say early 50’s, when Golf was coming out of the dark ages with players like Arnold Palmer coming in from a blue collar background, adding business to pleasure was somewhat naval. Nobody really knew how to use golf in business.

Back then business people’s thinking …’Hey, this guy knows how to play golf, I must be able to trust this guy since golf is a trustworthy sport and this guys knows how to play. I want to hang around with people who are trustworthy. I think I will play with this guy to get to know him better. Who knows, we might even be able to do business together’ Yaw, I know that sounded like a script for a 50’s commercial, but that was the way people who played golf thought when golf ‘hit the streets’.

Today, we have business people who really put themselves under tremendous pressure to perform or make money. These people are not really concerned about tomorrow. They usually are people who do not believe in taking a risk or getting to know who is making the money or paying them the money…’just give me your money and keep giving it to me’ pretty well sums up how some businesses are run.

What changed in golf was there now were business people who are use to earning the equivalent of the gross national product of South Africa before breakfast each day and they are now taking the attitude that develops from this success to the golf course.

Their reasoning? Well if I make this kind of money I must be doing something right. If I am doing it right then I must know what I am doing and since I know what I am doing I must be a very important person. So since I am important I need to be treated as being important in everything I do. And since making money fast is what I know how to do and is what is making me important I will now use my fast money technique in everything I do.

When one of these monsters gets on the course you can bet he is going to try to close the deal before you putt out on the first hole. And if that doesn’t work he will keep after you until your day of golf has now turned into a day in Hell…even when what the guy is pitching is something you need. You choices will become, go ahead and agree to the deal and play the rest of the round of golf or drive back to the parking lot and get in your car and leave. Because generally these very important people never learned what the word ‘NO’ meant and feel nothing to the game of golf that they just destroyed for you and the people on the course that day.

That is what is happening to golf that is causing the questions I am getting asked. More than likely, the success of one sale these overly-ego’d individuals made on the golf course was enough for an entire nation now to think that method of using golf as a Sales Tool was the only approach to take…WRONG.

I usually find in my questioning of people that they are trying to use golf as a sales tool instead of a business tool. Once I tell them that I get..HUMMMM! As their reply.

These meetings are getting fun and I am getting a calendar full of speaking engagements…hopefully I can get to more people and help turn the tide on all of these bad rounds of Sales Golf….

Let me know how I can help.

 

Scot Duke, President of Innovative Business Golf Solutions, provides over 31 years of corporate management experience to helping small businesses improve their marketing strategies. As author of: How To Play Business Golf, Mr. Duke outlines the steps to sucessfully using golf as a business tool. To learn more about Mr. Duke, IBGS or to purchase How To Play Business Golf visit www.innovativebusinessgolf.com

 

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Making Golf Work in Business: Do’s and Don’ts

Making Golf Work in Business: Do’s and Don’ts

My days are getting filled with meetings with people wanting to know more about my book and seminars. And I get a lot of questions from golfers who say they have tried the ‘Golf Thing and could get it to work’ and ‘what do you have to offer that I have not tried?’

This question and others similar to it are fun to me because it provides me an opportunity to find out what others are attempting to do with golf. And usually after turning the question around and asking ‘what are you doing?’ I find out quickly that the problem with people not understanding how to play Business Golf is greater than I originally thought.

Two years ago when I started investigating how golf is being used by business people I found about an 80% to 90% failure rate among the golfers I interviewed or watched as they attempted to play golf with a client. Now I have more data and it is up in the mid 90% range on business people making a good day bad by trying to use golf as a sales tool.

Now, I am sure back in the day, say early 50’s, when Golf was coming out of the dark ages with players like Arnold Palmer coming in from a blue collar background, adding business to pleasure was somewhat naval. Nobody really knew how to use golf in business.

Back then business people’s thinking …’Hey, this guy knows how to play golf, I must be able to trust this guy since golf is a trustworthy sport and this guys knows how to play. I want to hang around with people who are trustworthy. I think I will play with this guy to get to know him better. Who knows, we might even be able to do business together’ Yaw, I know that sounded like a script for a 50’s commercial, but that was the way people who played golf thought when golf ‘hit the streets’.

Today, we have business people who really put themselves under tremendous pressure to perform or make money. These people are not really concerned about tomorrow. They usually are people who do not believe in taking a risk or getting to know who is making the money or paying them the money…’just give me your money and keep giving it to me’ pretty well sums up how some businesses are run.

What changed in golf was there now were business people who are use to earning the equivalent of the gross national product of South Africa before breakfast each day and they are now taking the attitude that develops from this success to the golf course.

Their reasoning? Well if I make this kind of money I must be doing something right. If I am doing it right then I must know what I am doing and since I know what I am doing I must be a very important person. So since I am important I need to be treated as being important in everything I do. And since making money fast is what I know how to do and is what is making me important I will now use my fast money technique in everything I do.

When one of these monsters gets on the course you can bet he is going to try to close the deal before you putt out on the first hole. And if that doesn’t work he will keep after you until your day of golf has now turned into a day in Hell…even when what the guy is pitching is something you need. You choices will become, go ahead and agree to the deal and play the rest of the round of golf or drive back to the parking lot and get in your car and leave. Because generally these very important people never learned what the word ‘NO’ meant and feel nothing to the game of golf that they just destroyed for you and the people on the course that day.

That is what is happening to golf that is causing the questions I am getting asked. More than likely, the success of one sale these overly-ego’d individuals made on the golf course was enough for an entire nation now to think that method of using golf as a Sales Tool was the only approach to take…WRONG.

I usually find in my questioning of people that they are trying to use golf as a sales tool instead of a business tool. Once I tell them that I get..HUMMMM! As their reply.

These meetings are getting fun and I am getting a calendar full of speaking engagements…hopefully I can get to more people and help turn the tide on all of these bad rounds of Sales Golf….

Let me know how I can help.

 

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What Happened To Your Customers? (Podcast)

What Happened To Your Customers? (Podcast)

Are you noticing that the number of customers you have is decreasing? Or, if they are increasing, do you know how many of them come back again. Do you know why?Shopping

You may think you know by shrugging off the actual reason as being because of something else that is out of your hands, like foreign competition or those other things in the news the business guru say is causing business problems.

If you want to know the real reason, the best way is to ask your customers. I don’t mean send out a formal survey. Yes, that will get you a few open comments, but will not tell you what you really want to know.

Most people, about 85% (Based on my personal experience) want to help and when you send out a survey will not want to be negative, so they will flower up the evaluation or answer to your questions with stuff to make you think of them as being a kind friend, when all they are doing is not wanting to look bad and have you look upon them as someone you cannot trust.

Well, you don’t; need that, do you? You need straight talk and not some politically correct comment to make you feel good , when you have a problem.

The BEST way to get to the bottom of what your customers think about your product or services is to stand eye-to-eye with them and ask them. But before you go storming into their office and put a ‘Sergeant Carter’ on them, think about how you want to do this.

In my book, How To Play Business Golf, I talk about how to go about finding out how you are doing. I also talk about how you can find out how your business is doing by talking to your employees or vendors. I really believe Golf is the best way to find the answers to your questions. If you don’t play golf and your customer base does, here is a great way to do two things at once. And, be able to write your golf off as a business expense….

By asking your customer or customers to join you at a golf school, where you are learning to play golf, you can take the opportunity to do both, learn to play golf and learn how your business is doing.

Folks, this is called building TRUST, which is the number five challenge today’s businesses will have to deal with to become successful. And finding out how your customers think about you, your business, your product or service is the only way you are going to stay in business.

The time it takes to learn to play golf with your customers is a small investment into what will become you best investment for your business. There is no other activity, function, teambuilding or seminar that will provide you with the opportunities that playing golf with someone will provide.

 

Now, there is not enough time here to go into every detail on exactly what I am talking about and besides, you don’t want me to spoil your reading of my book, How To Play Business Golf. The book is a great investment into finally getting a detailed understanding of what Business Golf can do for you.

And if you are really wanting to get after it, my seminar/workshop even goes further than the book and actually can be customized to what every your business is wanting to accomplish.

Take a look at my web-site to find out all about what is going on in the World of Business Golf. Or email me and we can discuss more on what it is that I can help you with.

I hope what I have talked about gives you an understanding of a real good way to find out where your customers are going… and Until we meet on the first tee, this is Mr. Business Golf asking you to let me know how I can help.

Have a great day.

Scot Duke, President of Innovative Business Golf Solutions, provides over 31 years of corporate management experience to helping small businesses improve their marketing strategies. As author of: How To Play Business Golf, Mr. Duke outlines the steps to sucessfully using golf as a business tool. To learn more about Mr. Duke, IBGS or to purchase How To Play Business Golf visit www.innovativebusinessgolf.com

 

 

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Ryder Cup: Nothing To Say, But Well Played Euro.

 

Mr Business Golf Podcast

I had a few people come up to me on the golf course this afternoon wanting to know if IRyder Cup was going to blog or Podcast something on my thoughts on the Ryder Cup. I have never been asked that before and now that I do speak on golf and business; maybe I should say something, but what?

Now, I have to admit, the first thing I wanted to say Friday afternoon when the USA was down against Euro in the Ryder Cup was, here we go again…the USA players just cannot play with each other to beat a bunch of Europeans who play together all of the time. But, I didn’t say it.

After USA slipped to 10 & 6 after Saturday’s matches I wanted to say, Is Crenshaw on his way over to talk to these guys? man, the rookies are chocking, where is my man Verplank and man, Furyk is looked tired. But I didn’t say that.

And after watching the USA finally tee it up for their strength in the match, the Singles, it was a heart break to see these guys taking every opportunity to get ahead and fall short. My fellow Texans Henry, Verplank and Campbell made us proud, with Verplank keeping the shots in the fairways and nailing the pins to a 4 & 3 win. How about JJ Henry taking all the way to wire, again one of the toughest Irishmen in the world, to halve his match. And Chad (Tex) Campbell, with his trademarked walk down the fairway like he has his spurs on, kept firing at the pen down the stretch when everyone thought he was out of it stirred it up when he place a 240 yd fairway wood to the green on 16 to keep the match going for one more hole. Even Tiger losing his 9 iron in the lake didn’t stop him from dismantling Karlsson’s game down the stretch. I could have said, well we have been here before, but I didn’t.

So what I will say, now that it is all over, is that none of the things I wanted to say really mattered, because the fact is, and will be now for another two years, the USA was out played by 12 great golfers from Europe. And that is all I have to say.

Scot Duke, President of Innovative Business Golf Solutions, provides over 31 years of corporate management experience to helping small businesses improve their marketing strategies. As author of: How To Play Business Golf, Mr. Duke outlines the steps to sucessfully using golf as a business tool. To learn more about Mr. Duke, IBGS or to purchase How To Play Business Golf visit http://www.innovativebusinessgolf.com

 

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Business Networking: Your Name and Business Name Only!(Podcast)

OK, You asked for it….I’m Podcasting now.  Thanks to all from all around the world forMicrophone all of the wonderful emails.  I am working on getting them answered.  And I am glad most of you like to hear my voice from my interview with Rex Dixon.  Give Rex the credit…he is Mr. BlogCaster and I am just a student of his.

My first Podcast is up and I am speaking on Business Networking first since it seems to be where my mind was that day and I needed to vent off some steam on how a lot of the business networking groups are wasting a lot of people’s time and really getting into the Battle of the One Minute Commercials… or should I say ‘Who Can Get Away With Doing A 3 Minute Commercial’.

Anyway, Now that I have that off my chest I am in the studio working on what you are wanting to know and that is ‘What The Heck Is Business Golf!’  Look for that one soon.

I hope you enjoy Business Networking: You Name and Business Name ONLY!  (Click Here)

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